About Water Damage Norfolk, VA

Welcome to Water Damage Norfolk

Proudly serving the Norfolk community since 2007, Water Damage Norfolk has grown from a small, locally driven operation into a trusted name in water damage restoration. Our commitment to fast response, technical excellence, and genuine care has made us a household name.

Founded by lifelong Norfolk resident James Harrison, our mission focuses on helping people recover from water-related disasters quickly, safely, and with dignity. James’s vision was born after witnessing the devastation caused by a severe coastal storm near the Elizabeth River. His dedication to restoration is built on integrity, craftsmanship, and compassion.

Our Journey

What started as a one-man operation has evolved into a company that combines modern techniques with a community-first approach. Every project is more than just a job; it is a chance to restore stability and peace of mind for our neighbors in Norfolk.

Our Core Team

• James Harrison – Founder & CEO: Driven by a mission to help others, James leads our team with integrity and passion.
• Emily Carter – Operations Manager: A Norfolk native, Emily ensures every project runs smoothly.
• Dave Mitchell – Customer Support Lead: Former firefighter, Dave is the reassuring voice in times of need.
• Carlos Ramirez – Lead Restoration Technician: Bringing over 15 years of experience, Carlos is an expert in water extraction and drying.
• Sarah Collins – Restoration Specialist: Known for her meticulous attention to detail, Sarah supports homeowners during stressful situations.

Our Core Values

• Integrity: We communicate openly, offering fair pricing and transparency.
• Quality: Each project is handled with care, using top-quality materials and techniques.
• Community: Our team is deeply connected to Norfolk, and we give back through community initiatives.
• Reliability: Emergencies don’t wait, and neither do we. Our quick response is our promise to you.

Why Choose Water Damage Norfolk?

Personalized Service

When you contact us, you’re not just a service request. We take the time to understand your situation and offer solutions tailored to your needs. Experience our friendly, customer-first service from the first call.

Experienced Team

Each member of our team brings expertise and a problem-solving mindset. We are dedicated to keeping you informed and making sure every step of the process runs smoothly.

Comprehensive Services

From water extraction to structural drying, we offer a complete range of restoration services. Our preventative measures help you avoid future issues.

Customer Satisfaction

Your satisfaction is our priority. If anything doesn’t meet your expectations, we will make it right—guaranteed.

Restoring Comfort and Confidence

At Water Damage Norfolk, we’re more than just a restoration company—we’re partners in your recovery. We promise to treat your home with respect, deliver top-quality work, and always prioritize your safety.

Thank you for considering us for your water damage restoration needs. We look forward to serving you and demonstrating why we’re the trusted choice for homeowners across Norfolk. Whether it’s immediate assistance or a scheduled consultation, we’re here for you every step of the way.